30th November 2018
ICM Limited Selects Microgen 5Series to provide a comprehensive administration solution
Microgen is pleased to announce that ICM Limited (‘ICM’), a leading international fund manager and corporate finance advisor has selected Microgen 5Series to enable the Company to replace a number of systems across its business with a single comprehensive solution which will increase operational efficiency and provide a robust platform for continued business growth.
Established in 1988 and headquartered in Bermuda, ICM has a global reach with additional offices in London, Wellington, Sydney, Dublin, Singapore and Cape Town. ICM’s expertise is in listed equity, private equity and fixed income products, with portfolios that span a variety of countries and products for institutional and retail investors. With over 55 staff, they are currently managing, both directly and indirectly, approximately US$20bn in funds.
ICM identified a need to stimulate increased operational efficiency and introduce other effective enhancements to overcome business challenges typically associated with disparate legacy technology solutions that result in a substantial reliance on manual processes.
“When we initially started evaluating software solutions we looked at a variety of accounting, CRM and workflow management applications.” said Werner Van Kets, Managing Director, ICM Corporate Services, “However, with 5Series we realised the significant advantages to be gained from using a single, integrated solution and the positive impact it would have across all aspects of our business. 5Series offers a level of flexibility and functionality that we had had not expected to find in a single solution. It will enable us to accelerate our program of operational improvements by allowing for managed workflows and improvements in consistency in our processes.”
With the help of Microgen’s experienced professional services team, 5Series is being rolled out to support the core business administration functions of ICM. Microgen’s partnership approach to implementation ensures that 5Series will meet ICM’s business needs and maximise ICM’s return on investment.
“Microgen is delighted to welcome ICM as a new 5Series customer and we look forward to a long and mutually successful partnership” said Douglas Cooper, Business Development Director, Microgen Financial Systems. “We are excited to add a further customer implementation in South Africa, which is a key market for Microgen and where we already have some of the country’s largest financial institutions as long-standing customers.”
22nd October 2018
Microgen at the University of Surrey to promote Graduate Programmes
3rd October 2018
Stock exchange business chooses Microgen 5Series
The Jamaica Central Securities Depository Limited (JCSD), a wholly owned subsidiary of the Jamaica Stock Exchange, has selected Microgen 5Series to manage its existing fund administration processes and to provide a platform for new service growth.
5Series was chosen as it has the flexibility to meet JCSD’s extensive functional and compliance needs, and to increase operational efficiency. The breadth of the 5Series offering meant that JCSD could also increase the scope of the deployment into its trustee business and internal administration processes, leveraging the benefits of an integrated system and simplified management.
“It was becoming increasingly clear that, over time, we would need to upgrade our system to achieve our strategic goals and enhance our ability to grow the company and offer new services to our clients,” said Andrea Kelly, JCSD. “Partnering with Microgen to implement a market leading software solution was an obvious choice as it will improve our efficiency so that our staff can focus on value-add activities instead.”
After an extensive evaluation process, Microgen was considered the best long-term technology partner, particularly with its financial stability, global footprint and software pedigree. JCSD sought a strategic partner to accelerate long-term growth and its evaluation process saw 5Series as the clear leader.
“Businesses such as JCSD need to be able to partner with a company that they know will be able to support them and their business activities well into the future. Microgen was established in 1974 and has a track record of growth and stability, so JCSD can feel confident that Microgen is the right long-term partner” said Douglas Cooper, Business Development Director, Microgen Financial Systems.
16th July 2018
Swiss-Headquartered Trust and Corporate Services Provider selects Microgen 5Series
This Swiss-Headquartered organisation, offering all aspects of estate and succession planning, asset protection structuring, private trust companies and family office services, has selected Microgen 5Series to replace its current software.
Following a change in company structure and unhappiness with its current software provider and its local representative partner, the company decided that the time was right to review alternative vendors and software solutions. After a thorough evaluation process, Microgen was considered the best long-term technology partner, especially given its focus on agile excellence and being able to deliver system changes quickly to meet customer, market and regulatory demands. Microgen 5Series provides an easy to use, comprehensive and flexible solution that meets the needs of the business and includes powerful workflow that will deliver operational control and significant operational efficiencies.
Microgen’s extensive global customer base, stable financial position and significant commitment and investment to this market gave the company the peace-of-mind that they are partnering with a the right long-term strategic partner.
2nd July 2018
Entrepreneurial wealth management company headquartered in UAE selects Microgen 5Series
This UAE based company, that specialises in providing a multi-service platform for clients ranging from individual entrepreneurs and local SMEs to wealthy international families and established blue-chip companies and multinationals, has selected Microgen 5Series.
Increasingly complex and different compliance processes across UAE free-zones, coupled with business growth were strong drivers for this organisation to invest in modern technology to support its business.
Microgen 5Series replaces a number of systems and manual processes to provide a complete single solution that will deliver significant operational efficiency. In addition, comprehensive security controls will help to protect sensitive client data and workflow will ensure consistency of operations.
These factors, together with an internal recommendation from a Director who had previously worked with Microgen, made partnering with Microgen the obvious choice for the future.
29th June 2018
Microgen Financial Systems’ parent company, Microgen plc, named UK’s top publicly quoted technology company by Megabuyte
We are thrilled to announce that Microgen plc, Microgen Financial Systems’ parent company, has been recognised as the top performing publicly-traded technology company in the UK according to rankings released by Megabuyte. Microgen was also awarded the best performing company in the accounting & enterprise software category.
Megabuyte is the leading independent provider of news, analysis and research on the UK technology sector, and reports on over 600 quoted and privately-owned technology companies. For its ‘quoted25’ rankings it uses a proprietary data-driven benchmarking tool – the Megabuyte Scorecard – to identify the best-performing, UK-headquartered listed technology businesses. Inclusion in any Megabuyte award series is a highly prestigious accolade as it demonstrates a strong, independent validation of a company’s performance.
This is Microgen’s 4th year on the Megabuyte ‘quoted25’ list. Microgen is one of only ten businesses to feature in Megabuyte’s rankings in each of the last four years – rising from 22nd in 2015, to 18th in 2016, 4th in 2017 and now 1st in 2018.
Simon Baines, Microgen Financial Systems CEO said “We are delighted to receive the prestigious Megabuyte award. These awards are highly respected both within the technology industry and with those looking to invest in publicly-listed companies. This year’s first place ranking is a welcome recognition of Microgen’s successful strategy, our best in class software solutions and the hard work our people put in every day.”
19th June 2018
A leading law firm based in Malta selects Microgen 5Series
This Maltese law firm, specialising in gaming & gambling, technology, tax, M&A and corporate finance, has selected Microgen 5Series to support its business as it rapidly expands.
After reviewing its business thoroughly, this company concluded that the current combination of disparate vendor systems, in-house systems and manual processes was restricting its rapid expansion plans and that a modern, comprehensive system, such as Microgen 5Series, would create increased efficiencies and enable growth. Implementing a single central system with strong security controls gave this organisation comfort in complying with its GDPR obligations and the comprehensive workflow tool, which ensures that tasks are carried out on time and by the correct person, provided a solution to help ensure consistency of operations across its growing business.
During the evaluation process Microgen’s professionalism, expertise and experience shone through which, together with its stable financial background, reassured the company that they would be creating a long-term relationship with a trusted partner for the future.
27th April 2018
Global supplier of Corporate and Trust services selects Microgen 5Series
A leading provider of professional services to private clients, international corporations and their advisers, headquartered in the Isle of Man with offices in London, Hong Kong, Malta, Cyprus and Ireland, has selected Microgen 5Series. Following a period of continued growth, this company found that inefficiencies cause by its disparate systems meant that the time was right to invest in new modern software.
During detailed presentations and workshops, staff within this business unanimously voted for Microgen 5Series as the most user-friendly and comprehensive solution of all the systems they had seen.
In replacing multiple disparate systems and associated costs, and through the significant operational efficiencies that can be delivered by Microgen 5Series, a compelling business case made the decision to invest a simple one.
Microgen’s market-leading position, significant experience in the Isle of Man and the other jurisdictions where this company operates, and its strong financial position, gave this company the extra comfort that it was selecting the right long-term technology partner, as well as the right software system.
23rd March 2018
Global investment platform selects Microgen 5Series for UK and Jersey operations
This Investment Fund Management company, based in the UK and Jersey, provides a global investment platform that aims to generate absolute asset returns across all asset classes and geographies for its investors.
As a rapidly growing business, ensuring that the company has a software solution to allow it to operate efficiently and meet stringent regulations was key. Workflow was also an important consideration to ensure the business runs smoothly and efficiently as it grows. The company carried out an extensive review of several software solutions and decided that the comprehensive functionality and flexibility of Microgen 5Series provided the best solution for its business. Microgen’s long-established market presence, strong governance and financial strength gave them comfort that they were entering into a long-term partnership.
10th March 2018
A long-established, Swiss based Multi Family Office selects Microgen 5Series
This company services an international client base of entrepreneurs and their families, assisting them in developing their businesses and enhancing and protecting wealth.
As a long-standing customer using Microgen Elements it was a logical step to upgrade to Microgen’s market-leading Trust and Corporate Services software, Microgen 5Series. This was confirmed by a review of several software solutions available in the market. The advanced workflow, comprehensive reporting capabilities and integrated nature of Microgen 5Series will enable them to reduce risk and increase efficiency moving forwards.
One of the key risks and costs when changing software is the migration of data, particularly when two or more vendors are involved. Microgen is uniquely positioned in that it has detailed knowledge of both Microgen Elements and Microgen 5Series, enabling it to deliver a smooth, low-risk and low-cost migration.
2nd February 2018
A private advisory services company based in the UK and Dubai selects Microgen 5Series
This company provides private advisory services to a select group of families by bringing together a broad range of highly qualified professionals to seamlessly manage their affairs.
As a company operating from two offices and growing rapidly, having a robust, market-leading software solution in place was key. By choosing Microgen 5Series they can centralise their business information in one place, making sense from both a logistical & control perspective. Key tasks such as running reports, meeting regulation requirements and storing documents centrally means that the business can run efficiently. As they continue to grow the use of workflow will ensure that activities are carried out on time and by the correct person and the robust security features within Microgen 5Series will ensure data integrity and enable compliance with GDPR.
11th December 2017
One of South Africa’s largest banks selects Microgen 5Series to support its fiduciary operations.
The Channel Islands based subsidiary of the bank provides Fiduciary Services, International Trusts and Companies, Foundations and Family Office services to its sophisticated private client and corporate client base involving multiple jurisdictions.
Following a detailed assessment of a number of systems, Microgen 5Series was selected. This organisation concluded that Microgen 5Series will provide significant operational efficiency benefits and reduce operational risk, as well as providing a platform to support the growth plans of the business. The integrated Tax reporting capabilities, comprehensive reporting and system flexibility will assist the business with its on-going regulatory requirements across its multiple jurisdictions. This customer was also comforted in Microgen’s experience in moving customers from Microgen 4Series to Microgen 5Series along with Microgen meeting the banks vendor requirements.
11th November 2017
More Microgen 5Series customers have added the Document Store module.
Following Microgen’s continued investment in Microgen 5Series and the Document Store module, two more Microgen 5Series customers have recently added the Document Store module to help them achieve increased control, security and efficiency in the management and storage of documents. The Document Store module provides significant improvements compared to storing documents in network folders, and offers a cost-effective alternative to using a separate 3rd party document management system. Emails and documents can quickly and easily be saved against relevant client or entity records in Microgen 5Series and security controls will ensure that only relevant staff have access.
12th October 2017
A multi-office, leading independent financial advisory group based in Mauritius chooses to upgrade from Microgen Elements to Microgen 5Series
This group of international financial intermediary companies, with over USD 2 billion in investment programmes, provides sustainable investment solutions for India and other Emerging Markets.
This group has made the decision to upgrade to Microgen’s market-leading Trust Administration and Corporate Services Software, Microgen 5Series. This upgrade will allow them to take advantage of the advanced functionality, flexibility and configurability that modern software can provide which will, in turn, enable them to streamline processes, reduce risks and costs and improve business efficiency. Having observed other Microgen customers successfully upgrading to Microgen 5Series the group has complete confidence that the upgrade process will run smoothly to enable them to get a flying start to 2018.
11th October 2017
A Bahamas based business services company selects Microgen 5Series to assist with its continued growth.
An independent owner managed Bahamas based business services company dedicated to providing comprehensive bespoke, client driven solutions to businesses, trust, fund and family office structures selects Microgen 5Series to replace its legacy systems and manual processes to assist with its growth plans.
The company which offers services for Companies, Foundations, Trusts, PTCs and Investment Funds concluded that Microgen 5Series would offer significant benefits to the business which operates through a network of partners across multiple jurisdictions.
Powerful and flexible workflow to help improve operational control and efficiency, automated client structure diagrams that will save significant staff time and comprehensive support for FATCA and CRS were amongst the key factors that led this organisation to select Microgen 5Series.
5th October 2017
Microgen Welcomes new Chief Operating Officer
Microgen is delighted to welcome Robert Browning to Microgen Financial Systems (“Microgen”) in the role of Chief Operation Officer (‘COO’), based in our Fleet, Hampshire, UK office.
Robert is moving to Microgen from Finastra (the third largest fintech software provider globally), which was formed in 2017 by the merger of UK banking and capital markets software vendor Misys and the Canadian payments and fintech software vendor D+H. Prior to that Robert worked at Fiserv, a substantial US-headquartered financial services software vendor. Robert started his career as a Consultant before becoming Delivery & Support Manager, then Director of Professional Services and most recently General Manager. As a result, he brings substantial experience of running customer-focused teams within financial services software businesses.
As COO, Robert has senior management responsibility for the customer-facing side of Microgen’s business and is responsible for: Account Management, Professional Services, Customer Support and Product Strategy.
Having spent most of his life living in the Reading, Berkshire, UK area, he and his family took a world tour in 2010 and spent 5 years living and working overseas: first in Singapore and then the USA. However, the pull of family, friends and cricket saw Robert return to the UK in 2015.
28th September 2017
Microgen Welcomes New Chief Technical Officer
Microgen is delighted to welcome Joe Sefton Jenkins to Microgen Financial Systems (“Microgen”) in the role of Chief Technical Officer (‘CTO’), based in our Fleet, Hampshire, UK office.
Joe is moving to Microgen from Fiserv UK, part of Fiserv Inc., a “Fortune 500” financial services-focused software company. In his most recent role, Joe was responsible for the development and ongoing maintenance of Fiserv’s financial crime risk management portfolio, including their Anti-Money Laundering and payment fraud detection product lines. He brings a wealth of experience of managing development teams to design, create and deliver world-class enterprise scale solutions for the financial services industry.
As CTO, Joe will make a significant contribution to the continued success of Microgen and has senior management responsibility for the strategic technical direction of the firm’s solution portfolio, including Microgen 5Series, our market-leading trust, corporate services, and fund administration software. Joe will also drive excellence in technical innovation and agile working practices to better meet the challenges faced by our customers in a rapidly evolving market.
Joe holds a BSc in Geophysics from Leeds University and post-graduate research experience from the University of Bristol, reflecting a lifelong interest in seismology and earth sciences. He loves cycling, cricket, rugby and travelling and is married with two young children
14th September 2017
One of the top 5 Canadian banks selects Microgen 5Series for its Caribbean trust and corporate services operations
This Canadian bank, that provides company management, foundations and wealth structuring services, undertook a detailed evaluation of software solutions and has today signed contracts for Microgen 5Series. As a large bank with strong governance, partnering with a large, publicly listed, financially strong and transparent software vendor was a key aspect of its vendor and software evaluation process. Microgen ticked the vendor and long-term partnership boxes, whereas other smaller privately owned software companies simply presented far too much risk. Microgen was referred to as the only credible vendor in this market for a bank of this size.
In addition to meeting the banks high vendor standards, Microgen 5Series provided the best fit to its wide-ranging functional requirements and provided the flexibility the bank required to ensure that it can operate as desired, rather than having to adapt its business to the way the software works.
With the increased pace of change and regulation (e.g. FATCA, CRS, UBO Reporting and GDPR), the bank took comfort in both the current capabilities of Microgen 5Series and Microgen’s significant ongoing investment. Integration to other systems within the bank was also important, and the comprehensive integration capabilities supported by Microgen 5Series provides a solution to help the bank increase automation.
The bank also placed significant value on the high levels of service and support delivered by Microgen over the past 15+ years during which it has been a Microgen customer. Microgen’s unique knowledge of both Microgen 4Series, its current system, and Microgen 5Series, its chosen new system, will significantly help to reduce the risk, effort and cost of migrating its historic data.
11th July 2017
A corporate, fiduciary & fund services provider in Mauritius selects Microgen 5Series.
This fast-growing company delivers tailor made business solutions to a diverse global clientele with a focus on providing a world class standard of service and building lasting client/partner relationships. Following a period of rapid growth, this organisation recognised the need to improve operational efficiency and control through investment in technology.
Areas highlighted as being of particular importance were comprehensive and configurable functionality, strong management reporting and effective system controls, all of which will lead to improved operational efficiency as they continue their rapid expansion plans. Microgen 5Series successfully met and exceeded these requirements with an exemplary user experience.
Microgen’s corporate size, global reach, financial strength and stability gave them additional confidence that their investment in this technology was safe and secure. The ability to work with an established local Microgen partner in Mauritius, BDO IT Consulting, that understands the nuances of the local market and can support them through implementation and beyond, reassured them that there will be a smooth transition to Microgen 5Series.
5th July 2017
Microgen awarded Megabuyte’s Fastest Riser Award
Microgen is pleased to announce that it has been awarded fastest riser in the Megabuyte Quoted25 awards which identify the top performing UK-based public companies.
Megabuyte, an independent analysis company for mid-market technology companies, assesses relative financial performances using 7 KPIs and then, after applying a weighting on each, provides a score out of 100. This provides an additional measure of company performance to sit alongside share price.
Simon Baines, Microgen Financial Systems CEO said “We are delighted to receive a Megabuyte award. These awards are highly respected both within the technology industry and with those looking to invest in a public company. It proves that our business strategy is successfully delivering real results and that we are continuing to outperform the competition.”